Frequently Asked Questions

88pct FAQ — All Your Questions Answered Here

From opening an account to bKash deposits, bonus terms and responsible gaming — find answers to all your questions about 88pct in one place.

88pct is one of Bangladesh's trusted online casino and betting platforms. New players and experienced ones alike often have many questions. In this FAQ page we have provided detailed and straightforward answers on account registration, depositing and withdrawing via bKash and Nagad, rules for slots and live casino games, welcome bonus terms and conditions, and safe gaming. If you cannot find the answer to your question, our 24/7 live chat support is always ready.

Account & Registration

Registration Questions & Answers

Opening an account at 88pct is very simple. You need an active mobile number, an email address and a strong password. Provide accurate information during registration, as it will be checked during the verification process. You must be 21 years of age or older.

After registration, 88pct may verify your identity. You may need to upload a clear photo of your National ID (NID) or passport. Once verification is complete, your account will be fully activated and your withdrawal limit will increase. The process is generally completed quickly.

Click the "Forgot Password?" option on the login page. Enter your registered email or mobile number and a verification code will be sent to you. Use that code to create a new password. If you have any trouble, contact 88pct's 24/7 live chat support.

No, one person can only open one account. Multiple accounts are prohibited and constitute a violation of 88pct's terms and conditions. If duplicate accounts are detected, both accounts may be closed and any funds held may be forfeited. Always use a single account.

Yes. The 88pct website is fully mobile-friendly and runs smoothly on any smartphone or tablet. You can easily log in, place bets and enjoy live games from your browser without downloading a separate app.

Deposits & Withdrawals

Payment Questions & Answers

Money deposited via bKash is generally credited to your 88pct account instantly. Following the instructions on the payment portal and sending the money will update your balance within seconds. If there is a delay for any reason, contact live chat with your transaction ID.

The minimum deposit amount is ৳500. This applies to all payment methods — bKash, Nagad, Rocket, Upay and bank transfer. You can deposit ৳500 or any amount above that.

Yes, you can easily deposit money at 88pct using both Nagad and Rocket. Upay and direct bank transfer are also supported. Separate instructions for each method are provided in the deposit portal — just follow them step by step.

Withdrawal requests from 88pct are generally processed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳800. Withdrawals from verified accounts are processed faster. For bank transfers, the bank's own processing time may also add to the total time.

88pct does not charge any transaction fees itself. However, bKash, Nagad, Rocket or your bank may apply their own charges — this depends entirely on the policies of those providers. Check your payment provider's latest fee structure before making a transaction.

After making a payment via bKash or Nagad, a confirmation SMS is sent to your mobile — that SMS contains the transaction ID (TrxID). Entering this ID in the 88pct deposit form allows your deposit to be confirmed quickly. If you lose the ID, you can find it again in your mobile banking app history.

Games & How to Play

Gameplay Questions & Answers

To place a bet on BPL or any cricket tournament, you must first have sufficient balance in your account. Go to the Cricket section, select the match you want, choose the market you wish to bet on (such as match winner, toss, top batter) and enter the amount to confirm your bet. Bets can be changed or cancelled up until the match starts.

Live betting means placing bets in real time while a match is in progress. Odds change with every over or ball. It requires quick decision-making and is very exciting for experienced bettors. 88pct offers live betting on Bangladesh Tigers matches as well as international T20 and ICC tournaments.

RTP (Return to Player) is the average percentage of a player's total bets that a slot game returns over the long term. For example, if the RTP is 95%, it means on average ৳95 tends to be returned for every ৳100 wagered — but this is a statistical average only, and results can vary in each session. A higher RTP is generally more favorable for the player.

Yes, the live casino section at 88pct gives you the opportunity to play with real dealers. Live Roulette, Live Blackjack and Live Baccarat from top providers such as Evolution Gaming and Ezugi are available. HD streaming brings you the feel of a real casino from home.

88pct only uses software from world-class game providers that are tested by independent auditors. Every slot and table game uses a Random Number Generator (RNG), which ensures that every spin or card is completely random and independent of previous results. Fair play is a core principle of ours.

Bonuses & Promotions

Promotions Questions & Answers

88pct offers new members a 150% first-deposit bonus of up to ৳15,000. This means depositing ৳10,000 gives you a total balance of ৳25,000. The bonus is added automatically after your first deposit of ৳500 or more.

A wagering requirement is the condition stating how many times you must bet the bonus amount in total before you can withdraw it. For the 88pct welcome bonus this is 20x. That means if you receive a ৳5,000 bonus, you must wager ৳100,000 (5,000 × 20) before withdrawing — which can be completed gradually through cricket betting and slots.

88pct's VIP program has five levels: Bronze, Silver, Gold, Platinum and Diamond. By playing games and placing bets regularly, you will naturally progress to higher levels. The weekly cashback increases at each level — from 0.2% at Bronze up to 0.8% at Diamond. Higher levels also come with faster withdrawals and exclusive benefits.

VIP cashback is calculated every week. A set percentage based on your net losses for that week is returned to you. It is added to your account automatically — no separate application is needed. This is how 88pct rewards regular players.

Most bonuses can be used on slots, cricket betting and live casino. However, certain games may be excluded from specific promotions, or the wagering contribution may differ across games. It is best to check the full terms and conditions of a bonus in the promotions section of your account.

Safety & Responsible Gaming

Safety Questions & Answers

Yes. 88pct uses SSL encryption technology, which keeps all your personal and financial information secure. We do not sell or share your information with third parties. You can find full details in our privacy policy.

You must be 21 years of age or older to play at 88pct. This is to protect minors and is part of the responsible gaming policy. Age-related information is verified during registration, and any account opened with false information will be closed.

If you feel that gaming is affecting your daily life, you can contact the 88pct support team to request a temporary break or self-exclusion. The option to deactivate your account for a set period — such as 1 week, 1 month or permanently — is available.

As part of responsible gaming, 88pct gives players the option to set their own betting or deposit limits. Let the support team know via live chat or email and they will set your preferred limits on your account, which helps avoid regularly overspending.

If you or someone close to you is experiencing problems due to gambling, you can seek expert advice through 88pct's 24/7 live chat support. More information and self-assessment tools are available on our responsible gaming page. Gaming is entertainment — never treat it as a source of income.

If you suspect unauthorized activity or fraud on your account, notify 88pct's 24/7 live chat or email [email protected] immediately. Our security team will investigate quickly and take the necessary steps. Do not share your password with anyone and avoid clicking on suspicious links.

Still have questions?

Our support team is available in Bengali 24 hours a day, 7 days a week.

Email: [email protected]  |  Support always available in Bengali

Learn More

Terms and Conditions

Read the full rules on bonuses, accounts and payments.

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Responsible Gaming

Play safely, stick to your budget and get support.

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Privacy Policy

Learn how your information is collected and kept secure.

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About Us

Learn more about who 88pct is, our goals and our platform.

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